Social Networking
As mentioned in my previous post,
I believe that blogs/wikis could positively impact numerous corporate settings
due to its potential to enable various levels of employees to share their own
knowledge and experiences on certain work-related topics. In Michael Barbaro’s
article “Wal-Mart Tastemaker Write Unfiltered Blog,” we see that companies such
as Wal-Mart have been able to gather more honest reviews on their current
products by implementing a blogging platform for their employees and merchants.
This particular initiative did not only improve Wal-Mart’s understanding of
their customers’ preferences, but also helped them strategize in terms of
revenue generation. Based on the positive results that Wal-Mart has achieved
from creating a corporate blog, we are definitely bound to see more companies
begin to follow in similar footsteps.
However, through the increased
use of corporate blogs, employees could also begin to face heightened scrutiny from
senior-level employees. The truth of this statement could be seen in James Dao’s article
“Pentagon Keeps Wary Watch as Troops Blog.” As stated in the article, because various
personnel have begun to utilize blogs, the American military is “policing their
daily flood of posts, videos, and photographs” to make sure that all their content
is in tune with their official voice. If this approach were to roll over to
corporate blogs, employees could also risk having their own voices and opinions
compromised for the sake of their employer’s image.
Everything stated in this
post, of course, is all based on speculation. We will only be able to find out
the true benefits and damages of corporate blogs as more companies begin to
incorporate such a platform in their respective settings.
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